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faq

  • HOW CAN I PAY?
    We accept In-store : Cash | Credit Card Online: BDO Bank Transfer | Gcash | Cash on Delivery and Cash on Pickup via LBC (shipping fee only) GCASH PAYMENT 0927 229 1650 NICOLE A.
  • How long will it take to process my order?
    Cebu City: 1 day + processing time (1-2 days) via Lalamove | Grab | Maxim Cebu Province: 2-5 business days + processing time (1-2 days)via LBC Outside Cebu Province: 4-7 business days +processing time (1-2 days) via LBC We currently do not ship internationally. Please email us for special requests. Note: Shipping time does not include weekends or holidays. We usually ship Wednesdays and Fridays.
  • When do I receive my tracking number / how can I check order status?
    Once your order has been shipped you will receive an email or a message on your Instagram or Facebook account with tracking information. You may track your order via the LBC website : https://www.lbcexpress.com/
  • Can I combine multiple orders?
    No- we do not allow combining orders especially if the item has been packed and sent. Please make sure you have ordered everything you want before you complete your order.
  • Can I change my order or shipping address after it has been placed?
    Depending on where your order is in our process we might be able to change your order. Changes will not be entertained if it is already with the courier.
  • Do you have everything I'm ordering in stock?
    Generally, yes. However, there are times when stock levels are low because of multiple customers buying the same item. We will inform you right away if the item you are buying is out of stock.
  • What is your Return Policy?
    Please read here : https://www.littleritualsrecords.com/shipping-returns
  • What is your Privacy Policy?
    Please read here: https://www.littleritualsrecords.com/privacy-policy
  • I can't find the record I want. Can I preorder?
    Yes, you may! Please message us through our contact form and fill out: Title , Artist, Number of Pcs. , and Edition. We will get back to you with the availability and price. * Once order is placed with the supplier, cancellations are not allowed.
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